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NORTHERN CALIFORNIA RECORD

Friday, April 19, 2024

Account holder claims UBS Financial Services disclosed confidential information, froze account without permission

SAN DIEGO – A Carlsbad resident alleges a financial institution froze one of her accounts without authorization.

Susan Hollander filed a complaint on Dec. 1 in the U.S. District Court for the Southern District of California against UBS Financial Services Inc. and Lee Gilliam citing breach of contract, negligence and other counts.

According to the complaint, the plaintiff alleges that on Dec. 2, 2015, she discovered that UBS placed a unilateral freeze on her account number ending in 870, without her knowledge or authorization, and that the freeze prevented plaintiff from having access to her account. She alleges the action also caused her to have two checks bounce and that confidential information about her other account number ending in 823 was disclosed by the defendants to a third party, which caused plaintiff emotional distress.

The plaintiff holds UBS Financial Services Inc. and Gilliam responsible because the defendants allegedly refused to cooperate with plaintiff in a timely manner regarding the transfer of her accounts to another institution; disclosed confidential information to a third party including existence of the account, account numbers and the balances in the accounts; and placed a unilateral freeze without plaintiff's knowledge or authorization, that caused two bounced checks.

The plaintiff requests a trial by jury and seeks judgment against defendants, damages, attorney's fees, costs of suit and further relief as the court deems just. She is represented by Richard A. Solomon and Holly J. Nolan of Solomon, Grindle, Lidstad & Wintringer APC in San Diego.

U.S. District Court for the Southern District of California Case number 3:16-cv-02927

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