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NORTHERN CALIFORNIA RECORD

Monday, March 18, 2024

Consumer accuses Frontier Communications of false advertising

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LOS ANGELES – An Orange County consumer has filed a class-action lawsuit over allegations that Frontier Communications falsely advertised the cost of its internet and telephone services.

Diane Taylor filed a complaint on behalf of all others similarly situated on March 16 in the U.S. District Court for the Central District of California against Frontier Communications Corp. alleging violation of the California False Advertising Act and the Unfair Competition Law.

According to the complaint, the plaintiff alleges that she purchased an internet and phone bundle from the defendant in May 2016 and was told her bill would be $49.99 per month, including taxes and fees. She alleges her first bill was $104.98 and after she contacted the defendant, she was told the bill would decrease to $69 per month if she signed a contract.

The plaintiff holds Frontier Communications Corporation responsible because the defendant allegedly failed to apply discounts after she signed the contract.

The plaintiff requests a trial by jury and seeks order the defendant to engage in corrective advertising, actual damages, restitution, punitive damages, statutory damages of $1,000, all legal fees, interest, and any other relief as the court deems just. She is represented by Todd M. Friedman, Meghan E. George and Adrian R. Bacon of Law Offices of Todd M. Friedman PC in Woodland Hills.

U.S. District Court for the Central District of California Case number 8:17-cv-00476-CJC-DFM

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