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NORTHERN CALIFORNIA RECORD

Thursday, March 28, 2024

Customer sues CVS over allegedly false advertising

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SAN FRANCISCO – A Kentfield woman is suing a pharmacy chain alleging that the Rhode Island corporation wrongfully misled customers into buying a flu relief product that she alleges does not work.

Heather Saal filed a class-action lawsuit Feb. 26 in the U.S. District Court for the Northern District of California against CVS Health, citing violation of the Unfair Competition Law and violation of the Consumers Legal Remedies Act.

According to the complaint, the plaintiff alleges that she was deceived into buying CVS' Flu Relief product thinking that it could relieve flu-like symptoms. The plaintiff holds CVS health responsible because the defendant allegedly labeled its product as that it could provide relief to flu and flu-like symptoms, but in actuality Flu Relief is nothing more than a sugar pill.

The plaintiff seeks the following:  injunctive relief, legal fees and any other relief the court deems just and proper. She is represented by Elaine A. Ryan of Bonnett, Fairbourn, Friedman & Balint P.C. in Phoenix, Arizona and Patricia N. Syverson and Manfred P. Muecke of Bonnett, Fairbourn, Friedman & Balint P.C. in San Diego, California.

U.S. District Court for the Northern District of California Case number 3:16-cv-00968

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