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NORTHERN CALIFORNIA RECORD

Saturday, April 20, 2024

Consumer claims Capital One Bank continued calling after requests to stop

Phone 09

LOS ANGELES – A Westlake Village consumer claims that a debt collector caused her high levels of stress with its incessant phone calls.

Christine Sefein filed a complaint on June 13 in the U.S. District Court for the Central District of California against Capital One Bank (USA), N.A. alleging violation of the Telephone Consumer Protection Act and the Rosenthal Fair Debt Collection Act.

According to the complaint, the plaintiff alleges that she suffered damages from receiving several collection calls from the defendant beginning in March. The plaintiff holds Capital One Bank (USA), N.A. responsible because the defendant allegedly kept on calling the plaintiff to collect an alleged debt despite her requests to stop calling. She also alleges the defendant has left 43 voicemails for her.

The plaintiff requests a trial by jury and seeks statutory damages of $1,000, actual damages, all legal fees, interest, and any other relief as the court deems just. She is represented by Stuart Price of Price Law Group APC in Encino.

U.S. District Court for the Central District of California case number 2:17-cv-04386-DMG-MRW

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