Disabled customer accuses Holiday Inn owners of disability discrimination

By Noddy A. Fernandez | Feb 26, 2018

SAN DIEGO — A disabled California woman is suing the owner of a San Diego Holiday Inn, alleging disability discrimination.

SAN DIEGO — A disabled California woman is suing the owner of a San Diego Holiday Inn, alleging disability discrimination.

Michelle Kristoffersen, who requires a wheelchair for mobility, filed a complaint Feb. 21 in U.S. District Court for the Southern District of California against RVS110, LLC and Does 1-10, alleging violation of the American’s With Disabilities Act and the Unruh Civil Rights Act.

According to the complaint, in July 2017, Kristoffersen went to defendant's motel, 4540 Mission Bay Drive, San Diego, to stay the night. The suit says she found there were not enough accessible guestrooms at the motel and that the Holiday Inn had no accessible transaction counter for use by persons with disabilities. 

As a result, Kristoffersen says she was denied full and equal access and caused her difficulty and frustration. The plaintiff alleges RVS110 failed to make alterations that, to the maximum extent feasible, were readily accessible to and usable by individuals with disabilities.

Kristoffersen seeks trial by jury, actual damages and a statutory minimum of $4,000, reasonable attorney fees, litigation expenses and costs of suit. She is represented by attorney Isabel Masanque of Center for Disability Access in San Diego.

U.S. District Court for the Southern District of California case number 3:18-cv-00392-BEN-AGS

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