LOS ANGELES – A Los Angeles consumer alleges a debt collector continued to call her despite requests to stop.

Joan Chuakay filed a complaint on July 28 in the U.S. District Court for the Central District of California, Western Division against Department Stores National Bank alleging violation of the Telephone Consumer Protection Act and the Rosenthal Fair Debt Collection Practices.

According to the complaint, the plaintiff alleges that in 2015, she suffered damages from being contacted several times using an automatic dialing system by the defendant to collect an alleged debt on a Bloomingdale's credit account. The plaintiff holds Department Stores National Bank responsible because the defendant allegedly kept on contacting plaintiff despite her repeated requests to stop calling her.

The plaintiff seeks statutory damages, punitive damages, interest, all legal fees and any other relief as the court deems just. She is represented by Matthew A. Rosenthal of Westgate Law in Los Angeles.

U.S. District Court for the Central District of California, Western Division Case number 2:16-cv-05626-AB-AGR

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