SACRAMENTO — The State Bar of California has contracted with
Tyler Technologies to provide new case-management software and
servicing designed to improve the performance of the Bar’s 300
employees in the Office of Chief Trial Counsel, the State Bar Court,
and the Office of Probation.
The move, which was announced in July, comes after a legislatively
study of the entire Bar association. One of its
five general recommendations was that “[t]he Bar should take
advantage of updated information technology to improve its
operations.” The recent contract with Tyler aims to do just that.
The State Bar of California stated
that the software package, called Odyssey (made up of Attorney
Manager, Case Manager and Supervision), will help the association
track the regulation and discipline of the state’s attorneys,
especially those caught practicing unauthorized.
Laura Ernde, managing director of communications for the
State Bar, provided the Northern California Record with a
news release about the contract.
In the news
release, the State Bar reported that after a
public bid process, it had decided that Tyler’s capabilities best
suited their needs. The release stated that Odyssey would help
“adjudicate cases more efficiently, exchange information online,
manage documents electronically and eliminate inefficiencies.” The
implementation of the software began last fall and is scheduled to
take a little more than a year to complete.
Tony Katsulos, a public-communications spokesman representing
Tyler, told the Northern California Record that the purpose of
the Odyssey suite of programs was to “create efficiencies and speed
up existing processes” as well as improve the tracking capabilities
of the Bar, who handle “16,000 new written complaints…annually
about attorney conduct” causing on average 3,700 investigations.
Katsulos also reported another advantage of the Odyssey’s
“Because Odyssey technology platform will track all core aspects
of the State Bar,” Katsulos said, “from new complaints received …
to tracking cases through the State Bar Court and the Office of
Probation, it will aid the … Bar’s mission in upholding an
attorney discipline system that works to protect the public, the
courts, and the legal profession.”
Katsulos told the Northern California Record that the deal,
valued at $2.6 million, evolved over years of consultation and
“Tyler’s clients typically spend anywhere from one to three
years before signing an agreement and often talk to peers and other
references before selecting a vendor, as these implementations can be
very large and complex,” he said.
Tyler Technologies, founded in 1966, first entered the government
market in 1998. The company said that its
clients annually spend $14 billion on Tyler software. Tyler said that
it had earnings of $756 million last year, the Associated Press
Headquartered in Plano, Texas, Tyler has increased its presence in
California over the years, with contracts for its Odyssey software in
24 counties, including the large counties of Orange, Los Angeles, San
Diego and San Bernardino.