Wells Fargo has been accused in a class action lawsuit of allegedly enrolling customers in home warranty and consumer protection products without their knowledge or consent.
The plaintiffs, Linda Jordan, Basil Higgs, Chad Nicholson, and Trevor Zander, filed the complaint on behalf of all others similarly situated. According to the complaint, the unauthorized enrollments reportedly began as early as 2008 and continued through at least 2021. It was not until November 2023 that Wells Fargo began disclosing these enrollments to consumers in an attempt to downplay liability, according to the complaint.
The plaintiffs claim that Wells Fargo unilaterally enrolled tens of thousands of consumers, allegedly including some who did not even have an account with the bank, in these programs without their consent. Consumers allegedly were unknowingly charged for these products and allegedly had their personal information used without their consent.
The lawsuit seeks damages and injunctive relief for violations of California’s Unfair Competition Law, conversion, and unjust enrichment.
The lawsuit was filed March 29 in the U.S. District Court for the Northern District of California.
Plaintiffs are represented by attorneys Abbas Kazerounian and Pamela E. Prescott, of the Kazerouni Law Group, of Costa Mesa; and Theodore O. Bartholow III, of Kellett & Bartholow PLLC, of Dallas.