In a gripping legal battle that underscores the complexities of modern ride-sharing services, a plaintiff has filed a lawsuit against a major transportation company and its subsidiaries, accusing them of negligence and misconduct. The complaint was filed by John Doe NLG 63 (C.E.) in the Superior Court of California, County of San Francisco, on December 27, 2024, targeting Uber Technologies, Inc., Rasier, LLC, and Rasier-CA, LLC.
The plaintiff's case centers around a harrowing incident where they were allegedly assaulted by an Uber driver during a ride arranged through the Uber App. The lawsuit claims that this incident is part of a broader pattern of negligence and toxic culture within Uber that prioritizes growth over passenger safety. According to the complaint, Uber has been aware since at least 2014 that some drivers have physically or sexually assaulted passengers but has failed to implement adequate safety measures. The plaintiff argues that this failure constitutes a breach of duty owed to passengers under California law.
The allegations are extensive and severe. They include claims of general negligence, negligent hiring and supervision, common carrier negligence, and intentional misrepresentation. The complaint paints a picture of systemic issues within Uber's operations and management culture. It highlights how former CEO Travis Kalanick allegedly fostered an environment focused on rapid expansion without sufficient regard for rider safety. Furthermore, the lawsuit accuses current CEO Dara Khosrowshahi of continuing policies that fail to adequately protect passengers from potential harm.
John Doe NLG 63 (C.E.) seeks damages for the injuries sustained during the alleged assault and holds Uber accountable for creating conditions that allowed such incidents to occur. The lawsuit demands both compensatory and punitive damages to address the physical and emotional trauma suffered by the plaintiff. It also calls for changes in Uber's practices regarding driver background checks and passenger safety protocols.
Representing John Doe NLG 63 (C.E.) are attorneys John Raggio and Arati Furness from Nachawati Law Group based in Dallas, Texas. The case is presided over by Judge [Name Not Provided] in Department [Number Not Provided], with Case ID CGC-24-620975.