A class action lawsuit has been filed against a Texas-based company accused of exploiting its workers by misclassifying them as independent contractors. The complaint, lodged by Alejandro Melchor on April 11, 2025, in the Superior Court of California for the County of Santa Clara, targets Axiom Service Management LLC. The lawsuit alleges that Axiom has systematically violated several California labor laws to the detriment of its contracted technicians.
Alejandro Melchor, representing himself and others similarly situated, claims that Axiom Service Management LLC has engaged in willful misclassification of its technicians as independent contractors rather than employees. This misclassification allegedly allows Axiom to evade responsibilities such as reimbursing business expenses and paying minimum wages. According to the complaint, these actions violate multiple sections of the California Labor Code, including §§ 226.8 for misclassification and § 2802 for failing to reimburse business expenses like vehicle leases and phone/data costs. Furthermore, it is alleged that Axiom failed to provide accurate wage statements and did not comply with minimum wage requirements under Cal. Lab. Code §§ 1194, 1197, 1198.
The plaintiff outlines a detailed account of how Axiom operates through its Falcon dispatch platform, likening it to ride-sharing services where technicians can accept or reject work orders from clients such as Hewlett-Packard (HP). However, once accepted, technicians are subject to strict controls imposed by Axiom regarding their working conditions and compensation structures. For instance, they must maintain specific insurance coverages and cannot subcontract work or engage directly with clients outside of Axiom's purview.
Melchor's personal experiences underscore the allegations; he recounts an incident on April 19, 2024, when he was tasked with servicing an HP printer at a hospital but was not compensated for travel time or expenses after being unable to complete the job due to circumstances beyond his control. Such practices highlight what Melchor describes as systemic issues within Axiom's operational model that flout state labor laws designed to protect workers' rights.
In seeking redress from the court, Melchor requests class certification for all individuals who have worked on jobs posted via Axiom’s Falcon platform since April 11, 2021. The relief sought includes compensatory damages covering unpaid wages and unreimbursed expenses; restitution for unfair business practices; liquidated damages; attorney fees; declaratory relief affirming violations of labor codes; and injunctive relief mandating compliance with state employment regulations.
Representing Alejandro Melchor are attorneys Todd M. Friedman, Adrian R. Bacon, and Matthew R. Snyder from the Law Offices of Todd M. Friedman P.C., alongside Lonnie C. Blanchard III from The Blanchard Law Group APC. The case is presided over by Judge M. Arechiga under Case No. 25CV463357.