Northern California Record

Wednesday, February 26, 2020

Best Buy, Citibank accused of making harassing calls to collect a debt

By Wadi Reformado | Mar 29, 2016

Best buy
Best Buy is being sued for allegedly canceling gift cards that were purchased at a steep discount on its website. | Shutterstock

SAN FRANCISCO – An Antioch woman alleges she was called more than 100 times and is now suing a company and a bank for harassment.

Brandee Jones filed a class-action lawsuit on March 25 in the U.S. District Court for the Northern District of California against Best Buy Co. Inc. and Citibank NA, citing violation of the Telephone Consumer Protection Act and the Rosenthal Fair Debt Collection Practices Act.

According to the complaint, the plaintiff alleges that between January and March 17, she was contacted on her mobile telephone multiple times by the defendants in an attempt to collect a debt on a Best Buy credit card. The plaintiff holds Best Buy Co. Inc. and Citibank NA responsible because the defendants allegedly kept on calling the plaintiff multiple times despite the plaintiff not giving written consent to the defendants and after she requested them to stop. She also alleges the defendants used an automatic telephone dialing system, which is in violation of the TCPA.

The plaintiff seeks the following: injunctive relief prohibiting such actions from the defendants in the future, $500 in statutory damages for each violation, $1,500 in treble damages for each violation, all legal fees and any other relief as the court deems just. She is represented by L. Timothy Fisher, Annick M. Persinger and Yeremey O. Krivoshey of Bursor & Fisher PA in Walnut Creek and Scott A. Bursor of Bursor & Fisher, PA in New York, New York.

U.S. District Court for the Northern District of California Case number 3:16-cv-01489

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Organizations in this Story

Best BuyBursor & Fisher, PABursor & Fisher, P.AU.S. District Court for the Northern District of California