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Class action accuses kids clothes seller Janie and Jack of allegedly improperly sharing customer info with Adyen

NORTHERN CALIFORNIA RECORD

Thursday, November 21, 2024

Class action accuses kids clothes seller Janie and Jack of allegedly improperly sharing customer info with Adyen

Lawsuits
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Sarah Westcot | Bursor & Fisher

A class action lawsuit has accused online kids clothing retailer Janie and Jack of allegedly improperly sharing customer information with Adyen, a company that processes payments and allegedly partners with retailers to prevent fraud. The lawsuit asserts this information sharing violates California privacy law.

On March 11, attorneys Sarah N. Westcot and Stephen A. Beck, of the firm of Bursor & Fisher, of Miami, filed suit in San Francisco County Superior Court against Janie and Jack LLC.

The lawsuit was filed on behalf of named plaintiff Lisa Chong-Vizcarra, of San Francisco. According to the complaint, Chong-Vizcarra purchased children's clothing from the Janie and Jack site in November 2022. The plaintiffs seek to expand the action to include thousands of other people in California who have purchased items through the Janie and Jack site.

The lawsuit accuses Janie and Jack of allegedly violating the California Invasion of Privacy Act (CIPA). Specifically, the lawsuit accuses the company of improperly sharing personal and financial customer information with Adyen, a Dutch third-party payment processing company. According to the complaint, Adyen does not only process payments, but also stores customer information allegedly to assist retailers with fraud prevention, among other business uses. 

The suit alleges that Janie and Jack knowingly assisted Adyen in allegedly intercepting confidential communications containing sensitive customer data, as defined by the CIPA law. Chong-Vizcarra claims she would not have completed her purchase on the website had she known her information would be disclosed to a third party.

The plaintiffs are seeking statutory and punitive damages, plus attorney fees.

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