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Plaintiff alleges breach against major auto manufacturer over warranty failures

NORTHERN CALIFORNIA RECORD

Tuesday, March 25, 2025

Plaintiff alleges breach against major auto manufacturer over warranty failures

State Court
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Santa Clara County Court House | Official Website

Amber Theresa Esposito Boyle has taken legal action against a major automobile corporation, accusing it of failing to honor consumer protection laws. On March 3, 2025, Boyle filed a complaint in the Superior Court of California, County of Santa Clara, against Volkswagen Group of America, Inc., alleging multiple violations related to her purchase of a 2022 Volkswagen Atlas. The case highlights issues with vehicle warranties and consumer rights under California law.

The plaintiff, Amber Theresa Esposito Boyle, is an individual residing in Los Gatos, California. She claims that after purchasing the vehicle on March 29, 2022, she encountered numerous defects and malfunctions that impaired its use and safety. Despite multiple repair attempts at authorized facilities, these issues persisted. Boyle's complaint alleges that Volkswagen Group of America failed to conform the vehicle to express written warranties as required by the Song-Beverly Consumer Warranty Act. This act mandates manufacturers to either replace defective vehicles or refund consumers if repairs cannot be completed within a reasonable time frame.

Boyle further accuses Volkswagen of breaching implied warranties by selling a vehicle unfit for its intended purpose and not meeting trade standards. Additionally, she claims the company engaged in unfair business practices under California Business and Professions Code § 17200 by knowingly selling defective vehicles and failing to inform consumers about their warranty rights adequately. The complaint states that "Defendant intentionally placed the Subject Vehicle with defective components into the stream of commerce," thereby deceiving consumers.

In seeking redress from the court, Boyle demands various forms of relief. She requests a declaration rescinding the sales contract and confirmation that Volkswagen had ample opportunity to repair the vehicle but failed. Boyle seeks actual damages amounting to $66,000 along with consequential damages and restitution for all payments made towards the vehicle. Furthermore, she demands civil penalties under the Song-Beverly Act equivalent to twice her actual damages due to what she describes as willful non-compliance by Volkswagen. Additional relief sought includes attorney's fees, prejudgment interest at maximum legal rates, temporary restraining orders or preliminary injunctions against further unfair practices by Volkswagen, and an accounting for all profits gained through alleged unfair competition.

Representing Amber Theresa Esposito Boyle are attorneys Ryan K. Marden from Marden Law Inc., located in Irvine, CA; and Neal F. Morrow III from MFS Legal Inc., based in Torrance, CA. The case is being reviewed under Case No.: 25CV460173 in front of Judge L. Ayala at the Superior Court of California in Santa Clara County.

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