SAN FRANCISCO — A consumer has filed suit against a credit card company and its chairman for alleged defamation, fraud and intention infliction of emotional distress after the company removed his bonus points earned on purchases.
Kenneth Barker filed a complaint Oct. 5 in U.S. District Court for the Northern District of California against Kenneth I. Chanault and The American Express Co., alleging that they breached their duties of good faith and fair dealing.
According to the complaint, the plaintiff alleges that in May 2016, he was enticed by the defendants to open a credit card account with them with a promise of 100,000 points in exchange for spending $3,000 within a three-month period. According to court documents, when he spent $3,694.12, his account was credited with 100,000 points. However, the defendants supposedly retracted the earned points based on accusations that he had used his card inappropriately and with intent to defraud the defendants. As a result of the defendants' actions, the plaintiff suffered severe and emotional distress and damages to his solid credit rating and financial standing.
The plaintiff holds Kenneth I. Chanault and The American Express Co. responsible because the defendants allegedly accused the plaintiff of fraud without facts, proof or evidence, ignored the plaintiff's request to erase false statements on his credit records and fabricated lies to cheat the plaintiff of the benefit of 100,000 points.
The plaintiff requests a trial by jury and seeks judgment against the defendants in damages in excess of $1,000,000 and further relief as the courts deems just. He is representing himself as attorney-pro-se in Hercules.
U.S. District Court for the Northern District of California Case number 3:16-cv-05647