LOS ANGELES — A North Hollywood woman is suing a loan service business, alleging violation of the Telephone Consumer Protection Act (TCPA), the Rosenthal Fair Debt Collection Practices Act (RFCDPA) and the Fair Debt Collection Practices Act (FDCPA).
Noemi Galvez filed a complaint Jan. 22 in U.S. District Court for the Central District of California against Optio Solutions, LLC, doing business as Qualia Collection Services, alleging the defendant violated TCPA through intrusive and unwanted phone calls.
According to the complaint, beginning April 2017, Galvez has sustained actual damages, including emotional and mental pain and anguish, from receiving several calls from the defendant in an attempt to collect an alleged debt. The suit says Qualia Collection utilized an automatic telephone dialing system and/or an artificial or prerecorded voice despite repeated demands by Galvez for the calls to stop.
The plaintiff alleges Qualia Collection Services caused her distress trying to induce her to pay the debt and unlawfully utilized an automatic telephone dialing system or an artificial or prerecorded voice.
Galvez seeks trial by jury, $500 for each statutory violation, up to $1,500 for each code violation, actual damages, court costs, attorney fees and all other relief the court deems appropriate. She is represented by attorney Stuart M. Price of Price Law Group APC in Encino.
U.S. District Court for the Central District of California case number 18-cv-531