SAN DIEGO — A San Diego woman is suing Citibank, alleging violation of the Telephone Consumer Protection Act (TCPA), and the Rosenthal Fair Debt Collection Practices Act (RFDCPA).

Jenny Ho filed a complaint Jan. 31 in U.S. District Court for the Southern District of California against Citibank NA, alleging violation of the TCPA through intrusive and unwanted calls.

According to the complaint, in April 2017, she suffered harassment and abuse from receiving at least six unwanted calls from Citibank in its attempt to collect on an alleged debt, and further harm from discovering that their conversations were being recorded without her knowledge. 

The plaintiff alleges Citibank failed to advise her that the calls would be recorded, and failed to obtain Ho's consent to record their conversations.

Ho seeks trial by jury, $500 in statutory damages for every violation, $1,500 in statutory damages for every willful violation, injunctive relief, costs of litigation, attorney fees, costs of suit, punitive damages and all other relief the court deems just. She is represented by attorney Abbas Kazerounian of Kazerouni Law Group APC in Costa Mesa, and by Hyde & Swigart in San Diego.

U.S. District Court for the Southern District of California case number 18-cv-221

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U.S. District Court for the Southern District of California San Diego Division




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