In a stunning legal move, a group of plaintiffs have filed a lawsuit against a major ride-sharing company, alleging severe misconduct and negligence. The complaint was lodged by the plaintiffs in the Superior Court of California, County of San Francisco on February 19, 2025, targeting Uber Technologies, Inc., along with its subsidiaries Rasier, LLC and Rasier-CA, LLC.
The plaintiffs in this case include John Doe NLG 77 (R.S.), John Doe NLG 78 (M.R.), Jane Doe NLG 79 (A.N.), among others. They claim to have been victims of assault and harassment by Uber drivers. The lawsuit paints a grim picture of what it describes as a "toxic-male culture" at Uber that prioritizes growth over safety. This culture allegedly led to numerous incidents where female passengers were assaulted by drivers paired through the Uber app. According to the complaint, "Uber has been fully aware of these continuing attacks by sexual predators driving for Uber," yet its response has been "slow and inadequate."
The allegations are not new to Uber; as early as 2014, the company reportedly became aware of such issues but failed to implement effective safety measures. Despite acknowledging this crisis publicly in their U.S. Safety Report released in December 2019, the plaintiffs argue that basic safety protocols remain unaddressed. The complaint highlights several accusations including general negligence, negligent hiring and supervision, common carrier negligence, and intentional misrepresentation.
The plaintiffs seek damages for injuries suffered due to assaults during rides arranged via the Uber app. They accuse Uber of failing to provide adequate safety measures like video monitoring or emergency notifications when rides deviate from planned routes. Moreover, they assert that Uber's background checks are insufficiently rigorous compared to industry standards.
The legal action aims for punitive damages alongside compensatory relief for economic and non-economic losses incurred by the plaintiffs due to these alleged assaults. It emphasizes that despite public assurances about rider safety and investments in security features, Uber's practices have left passengers vulnerable.
Representing the plaintiffs are attorneys from Nachawati Law Group based in Dallas, Texas—John Raggio and Arati Furness—while no specific defense counsel is mentioned within the document itself. The case is identified under Case No. 5-622525 with Judge information not disclosed at this stage.