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NORTHERN CALIFORNIA RECORD

Thursday, March 28, 2024

Consumer accuses Chase Bank of violating FDCPA

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SAN DIEGO — A San Diego County woman is suing Chase Bank, alleging violation of the Fair Debt Collection Practices Act (FDCPA).

Susana Gonzalez filed a complaint Feb. 26 in U.S. District Court for the Southern District of California against Chase Bank USA NA and Does 1-10, alleging they violated FDCPA through abusive, deceptive and unfair debt collection practices.

According to the complaint, in April 2017 Gonzalez, due to financial hardship and job loss, went into default on a Chase account. The suit says Gonzalez has suffered an invasion of a legally protected privacy, abuse and harassment, including stress, anxiety, distress and aggravation, caused by Chase's barrage of phone calls using an auto dialer and prerecorded voice to collect onth  plaintiff's alleged debt, despite her repeated requests for the calls to stop. 

Gonzalez alleges the defendants called her with such frequency as meant to abuse or harass, contacted the plaintiff without express consent and invaded the plaintiff's rights to privacy and seclusion.

Gonzalez seeks trial by jury, actual and statutory damages between $1,000 and $1,500, attorney fees, court costs and all further relief the court deems just. She is represented by attorney Ahren A. Tiller of Bankruptcy Law Center APC in San Diego.

U.S. District Court for the Southern District of California case number 18-cv-431

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